“Chandler is therefore useful to me once i had a need to wire funds from my share offers as the earnest currency and also as closing costs for my new condo during the early and late-July this season. The lady solution to me (a stranger!) was excellent. “
Regarding customer support personnel exactly who respond to the calls, to your professionals throughout the bodily structures, to your on the web provider and staff, towards the mortgage (hello Tamica) and you can home loan employees (hello Cecelia!
“My partner and i has just relocated to Arlington having functions and you can we had been extremely happy to buy a property in the area. We discovered right away exactly how aggressive the actual estate markets has arrived, but we did get a hold of property and you will we are happy if the bring is actually recognized. Fundamentally, we had been able to save many in the act. The cluster at DOCFCU, particularly, Edmund, Octavia and you can Tomika, generated a huge difference for all of us to discover the desire home ownership within our the brand new city, and ought to yes getting noted for its selflessness and you may heading significantly more than and past for two the fresh participants. We have been eternally thankful to them and additionally be professionals to own existence this is why.”
I don’t faith including special customization might have actually taken place in the a financial
“Sophisticated customer service within my auto loan sense. Briana gave me quick call back within this 30 minutes from myself calling this lady of a question about my personal financing and you may car purchasing sense. I totaled my personal past auto and i was really talking about much however, she produced the complete ordeal you to definitely to the details. We https://www.nationaltitleloan.net/payday-loans-ct/ heard of the establishment because of the another associate away from mine due to the fact I happened to be raving throughout the Navy Government and she told you have you ever been aware of DOCFCU. I contemplated regarding it and you may decided to bring a go out-of it and I’m glad I did. As Briana made me feel like I found myself the only customers with her prompt responses.”
“I’ve an informed connection with my borrowing from the bank connection! I am talking about really, who’ll say that out-of a financial institute?! Typically, DOCFCU team and you may provider agents have the ability to viewed me courtesy installing borrowing from the bank, preparing for very first time homeownership, attempting to sell my personal house and household members drama once crisis-courtesy memories and difficult 12 months. I’m usually met with persistence, reliability, and you will generosity-each time. Every time. ), every step of your ways this has been the standard of brilliance that is modeled. I absolutely delight in are an associate and simply most wished to display my personal appreciation and you may prefer. I usually prevent my calls that have “Love my Borrowing from the bank Partnership”. It is the best way I could think about to talk about my personal polite gratitude.”
“I was an effective DOCFCU representative for quite some time. This current year I took advantageous asset of your own very affordable car loan render of 5 12 months 1.89%. The fresh specialist in which I bought the auto screwed up into the planning to possess my personal membership and you may titling when you look at the Maryland. Orise managed the mortgage and you may showed unique cocern and you may perseverance from inside the signing the borrowed funds. Orise are a unique and you can great house so you’re able to DOCFCU as well as of their users.”
“I was a member for decades and you can recently refinanced my personal financial having DOCFCU. There were two feamales in the loan department one to made me immensely and you will remaining myself high tech each step of your own method. There were specific frustrating situations in the act (that has been expected) and i also got certain technical dilemmas, to my avoid, from inside the distribution some of the required papers. Cecilia got committed to visit above and beyond to aid me that have the individuals points. Each other women (Cecilia and you can Cindy) are perfect assets on the company. Their determination and support service is actually stellar, and that i would not hesitate to explore DOCFCU to own my upcoming economic need.”